Frequently Asked Questions
Q. - What areas do you
cover?
A. - We cover
Stourbridge, Halesowen, Dudley, Wolverhampton, Compton, Tividale, Tipton,
Kingswinford, Wombourne, Oldbury, Sandwell, Great Barr,
Sutton, Streetly, West
Bromwich, Great Bridge, Walsall, Clent, Hagley, Kinver and surrounding areas
in the West Midlands.
Q. - Do we use
buffing machines and specialist equipment?
A. - Buffing
machines and industrial equipment is not used but we do
use specialized cleaning products to obtain high hygiene
standards and a first class finish.
Q. - How soon could
you get me a cleaner?
A. - We aim to assign
you a regular cleaner within 7 working days.
Q. - How often
can we have you?
A. - You can
book us on a daily, weekly or fortnightly basis at a
minimum of two hours.
Q. - Do you
clean kitchen and washroom areas?
A. - Yes. Both
of these areas are covered by our team.
Q. - Do you
clean windows?
A. - Yes, but
only interior windows up to a maximum height of
2.4meters.
Q. - How do you ensure
honesty and reliability?
A. - All of our
domestics are put through a strict selection process.
We only employ
polite, trustworthy staff to work for us. Every staff
member is reference and police checked prior to
employment. We also operate a full no smoking policy.
All of our staff are trained, fully insured and
uniformed.
Q. - Who provides the
cleaning materials and equipment?
A. - We provide
everything including the vacuum and mops etc.
Q - Do
you have insurance?
A - Yes. Castlegate Cleaning Services has employer’s liability
and public liability insurance. Should you decide to engage our company a
copy of the certificates can be provided on request.
Q. - How much does it cost?
A - Our rates are extremely competitive and based on
your individual or corporate needs. Please contact us
for more information.
For further information
email:
enquiries@castlegatecleaningservices.co.uk or Tel: 01384
354568
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